100% Traditional Pasture-Raised Meat

Honest, Farm-Fresh Meat Delivered Every Weekend.

Ayisha Amma Aatupannai provides hygienic, ethically-raised raw goat meat and free-range country chicken. We harvest strictly to order every weekend to guarantee real freshness, zero cold-storage holding, and direct farm-to-kitchen quality.

Read Refund & Cancellation Policy Terms of Service

Play Store / App Store Ready

Clear Refund Rules

100% Raw Meat Traceability

Weekly Order Schedule

Mon – Fri

App Booking Window

Book fresh cuts of Goat & Country Chicken via our mobile application.

Thu 11:59 PM

Standard Cancellation Cutoff

Full refund processed (only platform handling fee deducted).

Friday

Livestock Procurement & Preparation

Cancellations on Friday yield only a 50% refund due to butchery batch lock.

Sat – Sun

Weekend Morning Delivery

Doorstep delivery of chilled, clean, hygienically cut raw meat.

App policy documentation for customers & app stores

Farm Operations

Ethical Farm Practices, Traceable Standards

Why we operate strictly on a weekly pre-order delivery cycle.

No Frozen Backlog

We do not store meat in commercial deep freezers for weeks. Animals are sourced and processed solely against pre-paid weekend orders.

Free-Range Livestock

Our goats graze on natural shrubs, neem, and pasture grass. Our country chickens are grown organically without harmful synthetic boosters.

Local Weekend Logistics

Route optimization on Saturdays and Sundays ensures meat reaches your home kitchen within hours of hygienic dressing.

Weekly Order & Delivery Cadence

How Our Ordering & Supply Works

Understanding the timeline explains why strict cancellation deadlines are necessary for perishable livestock.

Mon - Thu

Order Window & Free Cancellation

Browse cuts on the app and reserve your quantity. Cancel anytime up to Thursday 11:59 PM for a Full Refund (less nominal platform payment gateway fee).

Full Refund Window

Friday

Batch Finalization & 50% Rule

Batch allocations are locked with our farm shepherds. Any cancellation made on Friday will receive only a 50% Refund of the total order value.

50% Deduction Applies

Saturday & Sunday

Dressing & Doorstep Delivery

Butchering under strict sanitary supervision and instant temperature-controlled packing. Delivered directly to your registered address.

No Cancellations / Same-day Delivery

Official Store Compliance

Return and Refund Policy

Last Updated: March 2025 • Applicable to all Mobile App & Website Orders

Perishable Agricultural Goods Notice

Due to the consumable and highly perishable nature of raw livestock meat (goat meat, mutton, and country chicken), physical returns after delivery are strictly not accepted once the package seal has been inspected and handed over.

1. Weekly Order Booking Window

Ayisha Amma Aatupannai accepts customer orders for raw goat meat and country chicken through our mobile application exclusively from Monday 00:01 AM to Friday 11:59 PM. All booked orders are harvested and delivered exclusively on the upcoming Saturday and Sunday.

2. Order Cancellation & Tiered Refund Matrix

Because live livestock are specifically allocated, weighed, and queued for humane dressing based on customer bookings, our refund rules are strictly tiered as follows:

Cancellation Timeframe	Eligible Refund	Deduction / Rationale
Monday to Thursday (Up to 11:59 PM Thursday)	100% Refund	Nominal third-party platform / payment gateway processing fee only.
Friday (00:00 AM to 11:59 PM Friday)	50% Refund	50% of the total order value is retained to offset livestock batch assignment, farm reservation, and logistics prep.
Saturday & Sunday (Weekend Delivery Days)	No Refund (0%)	Meat has already been freshly dressed, sanitized, packed, and assigned to active delivery couriers.

3. Delivery Discrepancies & Replacement Protocol

While physical return of raw meat is not permitted for hygiene reasons, customers are entitled to an immediate resolution under the following circumstances:

Wrong Item Received: If you ordered goat meat and received country chicken, or received incorrect cut weights exceeding our acceptable variance (±50g).
Spoilage or Damaged Seal: If the packaging was tampered with during transit or the product does not meet standard sensory freshness upon arrival.
Reporting Window: Customers must report the issue within 2 hours of delivery through the app support button or direct phone hotline, providing clear photographs of the sealed packaging and weighing scale reading.
Resolution: Upon verification by our support team, either a replacement batch or a full store refund to original payment source will be issued within 3-5 business days.

4. Mode & Timeline of Refund Processing

All approved refunds are credited back to the original method of payment (UPI, Net Banking, Debit/Credit Card) used during the transaction via our secure payment gateway partner. Refunds typically reflect in the user's account within 3 to 7 working days, subject to the customer's banking institution policies.

5. Unsuccessful Delivery Attempts

If the customer is unavailable at the delivery address, does not answer courier calls, or provides an incorrect address during Saturday/Sunday morning delivery, the order cannot be re-routed or redelivered at a later date due to temperature deterioration. In such cases, no refund will be applicable.

Legal & Compliance

Terms and Conditions of Service

Governing customer use of the Ayisha Amma Aatupannai mobile app, website, and meat order fulfillment.

1. Acceptance of Terms

By creating an account, accessing, or placing an order through the Ayisha Amma Aatupannai application or website, you agree to be bound by these Terms and Conditions and our Privacy & Refund Policies. If you disagree, please refrain from using our services.

2. Nature of Perishable Meat Goods

Raw meat is subject to natural variations in fat content, bone distribution, cut dimensions, and weight. While we aim for precise cutting and honest weight measurements, minor variations up to 50 grams may occur during manual hygienic dressing and cleaning.

3. User Account & Accuracy

Users must provide genuine contact numbers, delivery addresses, and landmarks. The farm is not liable for delayed deliveries caused by inaccurate customer information or unreachable mobile numbers on delivery mornings.

4. Pricing & Payment Settlement

Prices for raw goat and chicken cuts fluctuate based on feed costs and market rates. The final applicable price is the rate locked at the moment of order checkout. All orders must be prepaid through authorized online payment gateways integrated within our app.

5. Delivery Windows & Timings

Deliveries occur on Saturday and Sunday morning between 6:00 AM and 11:30 AM to ensure maximum freshness before cooking. Force majeure events (extreme weather, regional transit bans, or vehicular breakdowns) may alter delivery schedules with prior SMS/WhatsApp notification.

6. Storage & Consumption Guidelines

All delivered meat is raw and chemical-free. The customer is responsible for immediate refrigeration (below 4°C) or deep freezing if not prepared within 3 hours of doorstep receipt. Ayisha Amma Aatupannai bears no liability for spoilage caused by improper post-delivery storage.

7. Intellectual Property & App Usage

All branding, logos, photographic assets, and copy related to Ayisha Amma Aatupannai are protected under Indian intellectual property laws. Unauthorized reproduction, reverse engineering of app APIs, or automated data extraction is strictly prohibited.

8. Dispute Resolution & Jurisdiction

Any dispute, controversy, or claim arising from or relating to the service or breach of these terms shall be settled amicably through customer mediation. In case of unresolved legal disputes, the jurisdiction shall exclusively reside in the local courts of Tamil Nadu, India.

Common Queries

Frequently Asked Questions

Clear answers regarding order timelines, cancellations, and delivery.

Unlike commercial butchers who keep meat frozen for weeks, we operate on a harvest-to-order model. Weekday orders allow us to source and allocate natural, free-range livestock responsibly and butcher fresh specifically for Saturday and Sunday delivery.

If you cancel by Thursday 11:59 PM, you receive a 100% refund (minus third-party payment gateway transaction charge). From Friday 12:00 AM onwards, our farm batching and butcher allocations are locked, which is why a 50% refund applies to Friday cancellations.

No. Food safety regulations and hygiene standards prohibit us from accepting returned raw meat once handed over to the customer. However, if there is a verified packaging tear or quality flaw at delivery, contact us within 2 hours with photos for a prompt replacement or refund.

Open the Ayisha Amma Aatupannai mobile app, go to My Orders → Active Order → Cancel Order. The system will automatically calculate your eligible refund based on the day of cancellation and credit it back to your source account.

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